Shipping policy
Order Processing
All orders are processed within 1–2 days. Orders are not shipped or delivered on weekends or holidays. In the event of high order volumes or carrier delays, delivery times may be extended.
Shipping Times and Costs
Shipping rates and delivery estimates are calculated at checkout based on package weight, dimensions, and destination.
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Standard and express shipping options are available depending on location.
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Delivery times are estimates and may vary due to carrier delays or external factors.
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Transit time begins once the order has been shipped.
- Oversized items such as fabric rolls and machinery are quoted individually based on destination and volumetric handling. Orders processed by our customer care team may follow custom shipping rates.
- For orders completed by the customer care team, the processing times and shipping costs will be disclosed by the customer care team associate and managed on a case-by-case basis. Shipping rates provided by our customer care team will override any automated rates displayed on the website.
- Shipping to U.S. territories may require adjusted rates.
- Delivery dates are estimates and not guaranteed.
International Shipping
We do offer international shipping through third-party carriers. Rates may vary for international locations.
Customers are responsible for any import taxes, duties, and customs charges applied by their country.
Shipping Confirmation and Tracking
Once your order has been dispatched, you will receive a confirmation email and, if applicable, a tracking number to monitor your shipment.
Damages or Shipping Issues
If your order arrives damaged or is lost in transit, please contact us immediately. We will assist you in filing a claim with the carrier.
Restrictions
Some delivery addresses may fall outside of carrier service areas. If this occurs, we will contact you to arrange an alternative solution.
Contact Us
If you have any questions about our shipping policy, you can reach us at:
📧 info@amleusa.us
📞 (305) 462-9827
